Privacy Policy | EuphoriaGenx

About Our Company

Welcome to Euphoria GenX. This website is owned and operated by Euphoria GenX, (“we”, “our”, “us”, “Company”). We understand and value your privacy. We want to make your online experience satisfying and safe. This privacy policy (“Policy”) governs information you provide to us or we learn from your use of this website (“Site”) and constitutes a legal agreement between you, as the user of the site, and the company, as the owner of the site. The policy will also tell you how we may collect, use, and share (in some instances) this information. Our policies do not apply to third-party websites that are connected via links to our site and may differ from other service offerings and you should carefully review the terms of service and this privacy notice before using these services.

Collected Information

In general, you can visit the site without telling us who you are or revealing any personally identifiable information about yourself. By providing your personal information to us, you explicitly agree to our collection and use of such information as described in this policy. If you choose to register and are 13 years of age or older, we will collect and process such information from you, including but not limited to the below-mentioned (“Personal Information”):

Information that you provide to us by filling in forms. This includes contact information such as name, email address, mailing address, phone number, financial information, if any, and unique identifiers such as preferences information such as favorites lists, and transaction history.
Information that you provide when you write directly to us (including by email).
Information that you provide to us by writing on our blogs.
Information relating to logs is automatically reported by your browser each time you access our site. When you use the site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We use this information, which does not identify users, to analyze trends and to gather demographic information about the user base as a whole. We do not link this automatically-collected data to personally identifiable information.
We may collect information about your general internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies help us improve our site and deliver a better and more personalized service. Cookies enable us:
- to estimate Our users’ usage size and pattern
- to estimate Our users’ usage size and pattern
- to store information about your preferences, and allow us to customize our site according to your interests
- to speed up your searches
- to recognize you when you return to our site

Usage of Collected Information

We use the information we collect for the following purposes, including:

To provide, personalize, maintain and improve our products and services, such as to enable support & other services, and enable features to personalize your Euphoria GenX account.
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
To administer and enhance the security of our Euphoria GenX Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To provide you with information about services we consider similar to those that you are already using, have enquired about, or may interest you such as promotional offers. If you are a registered user, we will contact you by electronic means (email or push notifications or SMS, or telephone) with information about these services.
To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries.
To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
To allow you to participate in interactive features of our Services if any.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
To remind you of completing payments to obtain course access and remind you about class timings or class rescheduling or class cancellations if any.

We may combine the information that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information are not restricted by this policy, and it may be used and disclosed to others without limitation. We analyze the log files of our Euphoria GenX platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and gather demographic information about our user base as a whole.

Children’s Privacy

We are committed to protecting children’s privacy online. This site is intended for users above the age of 13. We do not knowingly collect payment-related information from children.

Billing

If you use or provide services on the site for which we implement a billing system for you, we will collect additional information from you so that we can process and collect billing information. For example, we may collect your mailing address to remit payments.

Cookies

The site uses software tags called “Cookies” to identify customers when they visit our site. Cookies are used to remember user preferences and maximize the performance of our services. The information we collect with cookies is not sold, rented, or shared with any outside parties. Users who disable their Web browser’s ability to accept cookies will be able to browse our site but may not be able to successfully use our service. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser’s “help” file. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. This privacy policy covers the use of cookies by our site only and does not cover the use of cookies by any advertisers.

Third-Party Cookies

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our site to help us administer our site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual site visitors with any personal information. All data collected by such third parties on our behalf is used only to provide us with information on site usage and is not shared with any other third parties.

Web Beacons

Web pages may contain an electronic file called a web beacon that allows a website to count users who have visited that page or to access certain cookies. We may use web beacons in the following ways:

We use web beacons within the site in order to count users and recognize users by accessing our cookies.
Being able to access our cookies allows us to personalize your user experience.
In general, any file served as part of a web page, including an ad banner, can act as a web beacon.

Links to Third-Party Sites

Our site may, from time to time, contain links to and from the websites of our affiliated merchants, partner networks, affiliates, and other third parties. The inclusion of a link does not imply any endorsement by us of the third-party website, the website’s provider, or the information on the third-party website. If you follow a link to any of these websites, please note that these websites may be governed by their own privacy policies, and we disclaim all responsibility or liability with respect to these policies or the websites. Please check these policies and the terms of the websites before you submit any information to these websites.

Log Files

We maintain log files of the traffic that visits our site. We do not link any information gathered in these log files to Personal Information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.

Security

All information you provide to us is stored on our secure servers. As a registered user with an account and a password, you are responsible for keeping your password confidential. We take commercially reasonable safeguards to protect and preserve the integrity and security of your Personal Information submitted to us, both during transmission and once we receive it against loss, theft, unauthorized access, disclosure, reproduction, use, or amendment. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your Personal Information, we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our gross negligence or wilful default. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site. We may post a notice on our site if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Retention of Information

We will keep the personal information of our users for as long as they are registered subscribers or users of our products and services, and as permitted by law.

Sharing your personal information

If you have purchased the Euphoria GenX course, we may ask you for a testimonial, we will display your testimonial on our website, photos, and videos or on our social media channels such as Facebook, YouTube, or Flickr. You should be aware that your publicly identifiable information could be used to send you promotional, unsolicited messages. We are not responsible for the personal information which you have chosen to display. If you don’t want us to feature your pictures/testimonials on our website or on our social media channels, you can write a mail to campus@euphoriagenx.com

Refund Policy

The registration Fee is non refundable. We offer users a three (3)- day, no-questions-asked money-back guarantee on all courses with any advance payment, the refund will usually take 3-4 business days from the date of cancellation. Subsequently, the refunded amount should reflect in the customer’s account in 2-3 business days depending upon your bank and holidays.

Personal Information Corrections

You can contact us if you notice that the information we are holding is incorrect or incomplete. Please send us a mail to campus@euphoriagenx.com

Linking

This site may contain links to other websites. The company cannot and does not control the privacy practices of any such sites. You should review the privacy policy on any website where you may submit personal information before providing it to any website.

Emails

If you choose to register for our products and services, we will send you certain promotional emails. Promotional emails advertise our products and services and/or the products and services of our Users and Affiliates. If you do not want to receive promotional emails from us, you may elect to opt out of receiving promotional emails at any time after registering by emailing us at campus@euphoriagenx.com, by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of our emails.

Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure doing so in the company’s interest to protect its property or other legal rights or the rights or property of others.

Governing Law and Dispute Resolution

This policy shall be governed by and construed in accordance with the laws of the Republic of India. Subject to arbitration, the courts at Kolkata shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this policy. If any dispute arises between the company and You in connection with or arising out of the validity, interpretation, implementation, or alleged breach of any provision of the policy, such dispute shall be referred to arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996 for the time being in force. The arbitration shall be conducted by one (1) arbitrator mutually appointed by the Company and You. The seat of arbitration shall be Kolkata. The language of the arbitration proceedings and of all written decisions and correspondence relating to the arbitration shall be English.

Change in this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of this site constitutes your agreement to this Privacy Policy and any updates.

Contact Us

If you have questions or concerns regarding this policy, please contact us by emailing campus@euphoriagenx.com

Address:

Netguru Building, PlotNo. E2-4 1st Floor, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Privacy Policy last updated on 14/06/2023.